Privacy Policy

This Privacy Policy explains how Xiangjiao VPN (referred to as 'this Service' or 'we') handles personal information when you use our mobile, desktop, and related VPN applications. We provide VPN connectivity under principles of necessity, clarity, and data minimization.

When you download, launch, or use the App, we may collect operational data necessary to provide and maintain the service, including your Internet Protocol (IP) address, device operating system version, app version, access path, crash records, and connection status. To recommend suitable routes and maintain service quality, we may process approximate regional information. This data is used for: 1. Route recommendation based on Xiangjiao VPN's node availability; 2. Performance improvement through anonymized aggregate diagnostics; 3. Service communication such as important updates, security notices, or account messages sent through your reserved email or username.

We only transmit aggregated anonymized data to necessary third-party providers, such as Google Play Services and Firebase, for crash analysis, compatibility checks, and feature improvement. Except as described here, we do not share personal information with third parties: 1. When required by legal process or regulatory obligations; 2. When necessary to protect users or investigate fraud; 3. When working with service providers bound by confidentiality obligations. To stop further collection, remove the App through the standard uninstall process on your device.

User-provided data will be retained during the service term and for a reasonable grace period afterward. If you need to cancel your account early and delete your personal profile, please contact our privacy team via [email protected]. This App is not intended for children under the age of 13. We do not knowingly collect information from this group, and if accidental collection is discovered, we will delete it as soon as reasonably possible. Guardians may contact us through the same email for assistance.

This Privacy Policy may be updated due to legal requirements, product changes, or security practices. Please review this page periodically. Continued use after changes are published will be deemed acceptance of the revised policy. This policy officially takes effect as of October 4, 2025. If you have questions or suggestions about our privacy handling procedures, contact the Xiangjiao VPN team by email ([email protected]).